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Ofgem Standard Licence Conditions

Ofgem standard licence conditions for electricity and gas suppliers covering customer protection, billing, switching, and vulnerability obligations. Applies to licensed energy suppliers in Great Britain.

View official source document

Rules extracted

197

Obligations decomposed

16.4x

Avg obligations per rule

🇬🇧 United Kingdom

Jurisdiction

About this regulation

The Ofgem Standard Licence Conditions govern UK electricity and gas supply, distribution, and transmission. They establish obligations for licensed suppliers, distributors, and transmission operators covering customer protection, billing, metering, switching, vulnerability, complaints handling, feed-in tariffs, smart metering, network access, and information provision. Administered by the Office of Gas and Electricity Markets (Ofgem) under the Gas Act 1986, Electricity Act 1989, and Utilities Act 2000.

What AuditDSS covers

Source

Regulation

Extracted

Rules

Decomposed

197

Obligations

16.4x

Decomposition ratio

Each rule is decomposed into an average of 16.4 atomic obligations — the smallest testable units that can be independently violated.

Fully extracted & scored

All 197 obligations have been decomposed, titled, risk-scored, and embedded for semantic matching.

Risk scoring

Every obligation in Ofgem Licence Conditions is scored across independent risk dimensions:

Obligation Weight

How critical within the regulatory framework

Violation Likelihood

How often breached in practice

Enforcement Evidence

Regulator enforcement history and penalties

Cascade Dependency

How many obligations depend on this one

Regulatory details

Full title: Ofgem Standard Licence Conditions
Regulatory body: Office of Gas and Electricity Markets (Ofgem)
Jurisdiction: 🇬🇧 United Kingdom
Document type: licence-conditions
Effective date: January 1, 2024
Issuing authority: Office of Gas and Electricity Markets (Ofgem)
Industry: Energy & Utilities
Official source: View source document ↗

Who this applies to

licensed electricity supplierslicensed gas suppliersdistribution network operatorstransmission licenseesmeter operators

Key requirements

supply licence general obligations
customer transfer and switching
billing and payment
metering
vulnerability and prepayment protection
feed-in tariffs
network and distribution
transmission obligations
smart metering rollout
complaints handling and standards of conduct
information provision and tariff transparency
enforcement and compliance

Frequently asked questions about Ofgem Licence Conditions

What is Ofgem Licence Conditions?

Who does Ofgem Licence Conditions apply to?

Ofgem Licence Conditions applies to licensed electricity suppliers, licensed gas suppliers, distribution network operators, transmission licensees, meter operators.

How many obligations does Ofgem Licence Conditions contain?

AuditDSS has decomposed Ofgem Licence Conditions into 197 atomic obligations from 12 rules. Each obligation is independently testable and risk-scored.

What are the key requirements of Ofgem Licence Conditions?

The key requirements include: supply licence general obligations, customer transfer and switching, billing and payment, metering, vulnerability and prepayment protection, feed-in tariffs, network and distribution, transmission obligations, smart metering rollout, complaints handling and standards of conduct, information provision and tariff transparency, enforcement and compliance.

How can I assess my Ofgem Licence Conditions compliance?

Upload your compliance policy to AuditDSS. The platform maps your document against all 197 Ofgem Licence Conditions obligations using deterministic AI scoring — not checklists or LLM summaries. You get a risk-scored gap analysis showing exactly which obligations are covered, partially covered, or missing.

Which jurisdiction enforces Ofgem Licence Conditions?

Ofgem Licence Conditions is enforced in United Kingdom by Office of Gas and Electricity Markets (Ofgem).

When did Ofgem Licence Conditions come into effect?

Ofgem Licence Conditions became effective on January 1, 2024.

What industry does Ofgem Licence Conditions apply to?

Ofgem Licence Conditions is primarily relevant to the Energy & Utilities industry. AuditDSS covers 116 regulations in this industry sector.

Build a Ofgem Licence Conditions compliance pack

Don't have a compliance policy yet? AuditDSS generates a complete compliance pack for Ofgem Licence Conditions — alone or combined with other regulations your business needs. Every clause is mapped to specific obligations.

Policy

High-level commitments and governance framework covering Ofgem Licence Conditions requirements.

Procedures

Step-by-step operational procedures to implement each policy commitment.

Forms & checklists

Ready-to-use forms, registers, and checklists for day-to-day compliance operations.

Multi-regulation

Combine Ofgem Licence Conditions with other regulations into a single unified compliance pack for your business.

Build Ofgem Licence Conditions compliance pack

Already have a policy? Assess it against Ofgem Licence Conditions

Upload your document

Upload your compliance policy, program manual, or operational document. AuditDSS accepts any text-based document.

AI maps against 197 obligations

Your document is scored against every obligation in Ofgem Licence Conditions. Each claim is mapped to the obligation tree and evaluated for coverage.

Risk-scored gap report

Receive every gap ranked by risk priority with remediation guidance, enforcement evidence, and cascade impact analysis.